Frequently Asked Questions

You've got questions? We've got answers.

SHOOT PREPARATION

  • Don't worry, we're prepared for harsh weather and have options available for you.

    • Cloudy Days - Stay prepared for your shoot, as we can still make your property look great with sky replacements.

    • Light Drizzle - We are happy to continue with our shoot utilizing sky replacements to create sunny skies.

    • Downpour - We can split the shoots into 2 days - Interiors while its raining, and exteriors another day. (*The interior shoot will be billed as a full shoot and the following exterior shoot will be billed separately; $60.)

    • I need this listed today! - If the property needs listed ASAP we are happy to continue our photo shoot rain or shine.

    • Reschedule for another day - We are happy to reschedule for another day, but please don’t rely on the weather forecast for final judgment until the night before our shoot.

  • Remove Clutter! - Be sure to only leave decorative items to be seen around your home.

    LIVING SPACES

    • Remove kids toys, personal photos, remote controls

    • Hide cords and wires as best as you can

    • Fluff and rearrange cushions and pillow

    • Replace all burnt out and non matching color light bulbs

    KITCHEN

    • Clear countertops of small appliances, paper towel, mail, etc.

    • Clear refrigerator of everything (magnets, photos)

    • Clear the sink of all sponges and cleaning supplies

    • Hide the Trashcan

    • Hide Pet food/water bowls

    BEDROOMS

    • Remove photos

    • Make bed and fluff pillows

    • Smooth out wrinkles on linens

    • Remove clutter from nightstands and dressers, leave only lamps and decor

    • Hide cords and wires

    BATHROOMS

    • Put toilet seat down!

    • Clear off countertops of toothbrushes, hair products, etc.

    • Remove shampoos, soaps, and products from showers & tubs

    • Use only clean, unused towels

    • Open all shades and blinds

    • Turn on all the lights in the home

    • Turn off all ceiling fans

    • Remove vehicles from driveway

    • Remove trash bins from the front of the home

    • Set up all patio furniture and umbrellas

  • Larger Properties

    • Larger properties require more time to photograph and edit to achieve our signature look.

    • For Properties over 6000 Sq. Ft. or any custom requests, please reach out to us directly or include your comments at the bottom of our booking section.

    Cancellations/No Access Fee

    • Please be prepared and have the property ready upon arrival. Life happens, we understand, and will be flexible to accommodate.

    • However, a fee of $100 will be assessed if notice is not given 2 hours upon arrival at our scheduled time.

    • This includes delays caused by contractors and cleaning crews working during our scheduled shoot.

COMMON CONCERNS

    • We want your property to look spectacular, but we do not operate as a cleaning service. We will be happy to help move things around and to make your home looks its best, but please don’t expect us to do any heavy lifting or major cleaning to make the room photo worthy.

    • If the house isn’t photo ready by our arrival time we may have to charge a same day cancellation fee to reschedule.

    • Generally, real estate photo shoots take 30 min. to 1 hour from the time we arrive on site. The biggest factor is the size of the property.

    • You can expect your real estate photography the next morning.

    • For example: If our shoot was Monday afternoon you will receive images Tuesday morning.

    • Video Work will normally be ready next morning as well.